| Workforce Effectiveness |
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In the face of significant business challenges such as global competition, emerging skills shortages and the need for product and process innovation, companies are looking for ways to enhance workforce effectiveness. Business leaders are exploring ways to deploy people more creatively to meet business priorities, develop talent to achieve potential, engage talent to unlock discretionary effort, and inspire talent to deliver their best performance. Best practice companies are developing comprehensive workforce strategies involving new sources of talent, improved approaches to building skills and managing knowledge, and clear lines of sight from daily tasks to business strategy.
Creating work environments where highly engaged talent adds value requires insights to workforce planning, drivers of engagement, and answers that develop talent and leadership performance. In this learning track, we'll cover how you can gain important insights about your workforce and use those insights to develop career and performance management, manager capability and leadership performance.
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| Community advisor |
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Margaret "Mags" Shapiro is an independent consultant focussing on organisational effectiveness and sustainability in private and NGO sectors. Mags is currently embarking on a (research) Master's in Commerce:Leadership & Corporate Citizenship at UKZN. She has held various training and consulting positions with Pricewaterhouse Coopers & Associated Companies, initially in Adult Basic Education & Training (ABET) and later in Broad-based Black Economic Empowerment (BBBEE) and Human Resources (HR)Consulting. A Social Science graduate of the University of Natal, Mags is also qualified as a Business Coach. Over the years she has coached and trained trainers, team leaders, middle & senior managers and undertaken various consulting projects in South Africa, Lesotho and Malaysia focused on developing the best practices and social dialogue necessary to realise performance improvement in the workplace. Her current focus is on good corporate citizenship.
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