Receive a 1-Time, No-Cost Special Bonus: Delegates who attend both days of the 1st Annual Engagement Summit receive a 1-Time, No-Cost Special Bonus: HCI Africa subscribes to the principles of action learning and social networking to share war stories (what works & doesn't work). To this end delegates automatically become eligible for a 1-time use of HCI Africa's online Organisation Driving Forces Engagement Survey* and to become founding members of an Engagement Survey Research User Group to be established on the final day of the summit. The survey is provided to delegates as part of an initiative to develop South African Engagement norms and indexes. Delegates are also eligible to attend an annual recognition dinner to applaud one another for lessons learned and shared during the 1-year project implementation period.
Theme: Operationalise an Engagement Strategy for Your Organisation
Our Facilitators: On Day 1, delegates work with 3 professional HR facilitators, who are also HCI Africa Executive/Advisory Board Directors. These master facilitators have extensive experience across the full spectrum of Engagement activities - from engagement strategy design, engagement research, survey design, through to facilitating critical engagement conversations.
Chairperson Day 1: Ruwayne Kock, Partner - The Human Resource Practice. Co-Facilitators: Fred Guest - SHL SA & Craig Raath, Operations Manager - 21st Century Pay Solutions
The Goal: The facilitation team will help delegates work in teams to sculpt a draft Engagement Strategy and tactics plan that can convincingly be discussed with the CEO the very next day.
Workshop Style: Discussion leaders will facilitate open and informed discussions around the technicalities about what works and does not work in both the Engagement and Change Management space.
Welcome & Setting the Scene & Contracting Learning Goals. Chairperson: Ruwayne Kock
08:45 - 09:45
Clarifying the Jargon & Terminology Around Engagement Definitions Panel Conversation: What Engagement is and What it's Not? Ruwayne Kock, Fred Guest and Craig Raath
09: 45-10:15 Tea & Networking Break
10:15 - 11:15
Engagement Business Case (the Why) Generate a Solid Business Case for Engagement - Presentation. Delegates complete an ROI template. Small group discussion.
Facilitator: Craig Raath
11:15-12:15
Engagement Measurement (the What) Distinguish Between the Various Diagnostics to Meet Specific Organisational Needs & To Make an Informed Decision on Buying or Designing the Right Engagement Tools. Delegates complete template. Small group discussion.
Facilitator: Fred Guest
12:15 - 13:15
Measurement Methodologies (the How) Create Meaning of Engagement Diagnostic Data. Delegates will be exposed to typical outputs, and how to formulate the right questions to understand the analyses of the data. Delegates complete template. Small group discussion.
Facilitator: Craig Raath
13h15 - 14h00 Networking Lunch
14:00 - 15:00
Engagement Tactics (the Where) Formulate Interventions to Meet the Engagement Needs Identified in the Engagement Diagnostics. Participants will be exposed to the typology of engagement, employee value proposition, and the role of the line manager and bundling of Human Capital practices. Delegates complete Template. Delegates complete Template
Facilitator: Ruwayne Kock
15:30 - 16:15
Engagement Consolidation Generate a Change & Project Management Plan to Implement an Engagement Intervention. Consolidate key learning and closure - Presentation. Delegates complete template.
Facilitator: Fred Guest
16:15 - 16:30
Way Forward Consolidation of Day 1 learnings. The Way Forward (change management plan). Establish an Engagement Survey Research Network. Annual Recognition Event
Facilitator: Ruwayne Kock
Day 2: 17 August, 2010
Themes: Meet the Thought Leaders: Finalise an Engagement Strategy/Blueprint, Become a Founding Member of an Engagement Survey-Research Network
Move the needle on engagement and you move the needle on business performance. The proof can be found in dozens of studies across hundreds of organisations, involving hundreds of thousands of employees (Richard Wellins, DDI, Int'l, 2006).
Spend an intensive second day with a group of thought leaders, who will add additional insights about how to operationalise an Engagement Strategy (draft project developed on Day 1). Delegates are encouraged to 'mine' this learning opportunity for additional ideas, and pointers to refine their engagement project prior to presenting this to their top team for approval.
Keynote Presentation: Live Audio Conference Presentation & Audience Discussion - Download PDF (242KB) "Debunking Employee Engagement Myths" Dr. Laurie Bassi, CEO - McBassi & Company & Chairperson - Bassi Investments, Inc.
09:15
Keynote Presentation & Moderated Case Presentation about Tsogo Sun Group - Download PDF Part 1 (2.4MB) | Download PDF Part 2 (6.6MB) "Research Findings about the State of Play with Designing an Engagement Strategy"
Panel Members: Vusi Dlamini, Group HR Director - Tsogo Sun Group & Colleagues
10: 00 -10:30: Refreshment Break
10:30
Group Discussion - Download PDF (523KB) "Senior Leadership's Role in Creating a Culture of Engagement"
Discussion Leader: David Conradie, Director, Consulting - Deloitte Consulting (Pty) Ltd Participants: 3 CEOs/Executives from the 2009 Best Company to Work for Awards List
11:15
Keynote Presentation & Audience Discussion - Download PDF Part 1 (4.3MB) | Download PDF Part 2 (737KB) "Driving Engagement through Good Governance, Change & People Management" Dr. Shane Hodgson, Principal Business Consultant - SAP South Africa
12:00
Keynote Presentation & Case Presentation about the Nedbank Group - Download PDF (523KB) "Defining the Role of Communication in Employee Engagement"
Presentation & Group Discussion - Download PDF (1.35MB) "It's About More than Just Drivers of Engagement" Nadene Venter, Managing Director - SHL South Africa
14:45
An Engaging Close to the Day "A World Café Conversation: Putting Your Employee Engagement Blueprint to Work" Dr. Louise van Rhyn, Founder and CEO - Symphonia Leadership Development
15:45
Chairperson's Summing Up & Closing Remarks Goitsemang Huma - Transnet Freight & Rail